Why do we treat customers like misbehaving children?
Avon Calling
Mom was just a woman in her 40’s with blue eyes, a big smile, and an even bigger heart — and every front door would open. People know good people when they see them.
My $200 Lesson
It’s easy to spend a lot of time talking and thinking, harder to spend a lot of time producing and shipping.
First, You Must Decide It Matters
If this thing you’re doing doesn’t matter to you, progress is doing to be slow, if it shows at all. So, first you must decide it matters.
Would You Work Out at a Dirty Gym?
One of the measures of value in a gym is cleanliness. (One, not #1 or the only.) And some people don’t mind working out in a dirty place, but a lot of people (especially women) do.
Can a Trainer Work Out With the Class?
This question never dies. It pops up in CrossFit circles, even now, in various places around the internet.
“What’s your opinion on trainers working out with the class? Like coaching and then jumping in with the class?”
Seriously? We are still asking this question?
Do You Listen to Your Gut?
Gut instinct is crucial to your success. If you haven’t developed yours and you’re still trying to intellectualize everything, good luck. But perhaps you should learn to listen to yourself …
How Do You Know It’s Time to Go?
How do you know it’s time to go? Or if it’s time to stay? That’s the real question—in business and in relationships.
Why Are You Tolerating Mediocrity?
Insist on excellence and you’ll find that, very often, excellence is what you’ll eventually get.